Avis Car Rental

Reviews about Avis Car Rental

• Catherine Nadals

  Aug, 17 2018
  ★ ☆ ☆ ☆ ☆
  Rudest car rental experience of my life. Tried to make me take a car that was dirty, covered in scratches and had interior stains! Moreover, the front of the car was dented and the metal cut straight through. When I asked for the damaged front to be marked on the damage form, they refused!The manager had some lines shown on the form but he refused to mark the dent! I videotaped the car and have the damage and condition of the car recorded. When I asked for a different car, the manager refused saying the car was very valuable and nearly despite being in dreadful shape. He said, "don't you trust me? It's my car?" He started ranting at me after I told him he was crazy for thinking the car was in good condition. He said, "You calling me crazy?" Of course I was not calling him crazy. Then when I told him he was rude he banned me from the store and came to my car to give me a receipt cancelling the rental! Scary dude! Incredible! I have a security representative who witnessed the whole thing!
• Merlin Balgruuf

  Feb, 07 2018
  ★ ☆ ☆ ☆ ☆
  The people here are ridiculous. They had three people working there with two computers and yet the manager wouldn't let the employees help anyone by themselves so only one customer could be helped at a time.
  
  We went in to reserve a truck for next week and later decided to cancel it. They refused to give us a cancel receipt and instead just gave us a second confirmation receipt. When we tried to get some cancellation confirmation, they refused. It's really sketchy there and honestly we found uhaul to be more affordable anyway. I wouldn't suggest coming here. The customer service is awful and the manager acted angry because we wanted proof that we'd cancelled.

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